Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are your fragrances authentic and original?
Yes, all Afnan Perfumes are 100% authentic, crafted in-house using premium ingredients and high-quality essential oils to ensure a long-lasting and luxurious scent profile.
How long does shipping take and do you ship internationally?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy for perfume bottles?
Due to the nature of beauty products and hygiene standards, we only accept returns on unopened and sealed items within 14 days of purchase. Damaged items can be replaced upon providing proof of delivery state.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our courier's website to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
How should I store my perfume to maintain its quality?
To preserve the integrity of your fragrance, store the bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or shelf.